Refund policy

Buyer Responsibility & Limited Liability:

Once your tubers arrive, their success depends on proper planting, care, and local conditions. We cannot be held responsible for crop failure due to:

• Adverse weather or frost

• Improper planting depth or timing

• Overwatering (rot) or underwatering

• Pest or animal damage

• Poor soil conditions or neglect

By purchasing, you acknowledge these natural risks and agree that our liability is limited to the terms outlined in our Quality Guarantee.

✅ Quality Guarantee

• We guarantee your tubers will arrive healthy, viable, and with visible eyes or sprouts.

• If there’s an issue, contact us within 48 hours of delivery with photos so we can make it right.

Please contact us at info@firstcityflowers.com.